Verzendbeleid

Shipping and deadlines

We work with international suppliers from the United States, Europe and Asia to guarantee the best price and the best quality!

Our suppliers will ship your product directly to you from the factory.
The delivery time will be between 10 and 25 working days.
If there are customs delays and the parcel is held up in Brazil, this time until it is released does not count as a delivery time. 

We take care to choose suppliers who, in addition to price and quality, also speed up delivery times. 

Once the deadline has passed, we recommend that you contact the Post Office to clarify the reason for the delay. 

If the post office does not have your order, please contact us immediately so that we can check with our suppliers.

If we confirm that there is a problem with the logistics of your order, we will refund your purchase in full immediately following these verification steps.

The tracking code for your purchase will be sent by e-mail between 5 and 10 working days after confirmation of your order.

If your order was placed using the Boleto Bancário option, the time between payment and bank clearance can be up to 5 working days.